About Parent Partnership Service (PPS)

Click to download our  leaflet.

Our service is free, confidential and impartial

We offer information, advice and support to parents/carers of children with special educational needs across Shropshire and Telford & Wrekin.  Go to Who we can help for more details.

You can contact us yourself, most of the people who contact us are parents/carers.

We can help parents/carers with these issues: -

  • Special Needs procedures in school
  • Statementing and Annual Review
  • Exclusions information
  • Disability Discrimination.

What are special educational needs?

If a child finds it harder to learn than other children of the same age, or has a disability which makes it difficult to join in, then he/she may have a special education need (SEN).   Many children have SEN at some point, such as difficulty with:

  • Developmental delay
  • Emotional/social/behavioural issues
  • Difficulty with sight or hearing
  • Physical disability
  • Medical or health condition
  • Learning in general, or in one area (such as reading)
  • Communication
  • Movement/co-ordination.

We can help you if there is a clear concern that your child has SEN, even if there is no diagnosis.

We can:

  • offer information and advice
  • help you with paperwork
  • help you put your views to the right people
  • help you to prepare for an education meeting or appeal, and support you if available
  • contact other organisations, with your permission, to get more information.

We can work with you by:

We will not:

  • tell you what to do
  • discuss you with other people without your permission (unless concerned that you or your child may be at risk)
  • assess your child
  • offer legal advice (though we can give you information about where to go for this). 

How we work explains more about our way of working and our organisation.